VericonAIMindLabz Pty Ltd
EnergyTelcoInsuranceAI

Every call verified.
Every sale confirmed.

AI-powered re-verification that diffs call transcripts against CRM data, runs compliance QA scorecards, and classifies dispositions — so nothing slips through.

AssemblyAI Universal-3GPT-4.1 + Llama 3.1RBAC + 2FA
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Product Demo

Every discrepancy, instantly visible

See how Vericon AI surfaces data mismatches between transcripts and CRM records in real time — with evidence timestamps and confidence scores.

Sales Verification Diff
LeadID: SF2024-7831Complete
FieldTranscriptCRM RecordStatus
3 / 5 fields verified · GPT-4.1 Mini · v2.3
60%
QA Scorecard
7 / 9rules passed
Call Disposition
MISMATCH
Plan terms do not align with CRM data
82%confidence
Call Back11%
Not Interested7%
Core Capabilities

Three pillars of sales compliance

Every outbound call verified across three dimensions — data accuracy, process quality, and outcome classification.

AI Verification

Automatically extract structured fields from transcripts and diff them against CRM sale records. Surface mismatches, missing data, and uncertain values — all with source evidence.

  • Field-level diff with status labels
  • MATCH / MISMATCH / MISSING / UNCERTAIN
  • GPT-4.1 Mini extraction pipeline
  • Evidence timestamps per field
+customer_name: "John Smith"
-plan_type: "Basic" → "Premium"
?consent_given: UNCERTAIN

QA Scorecard

Rule-based compliance checks scored against every call. Each rule produces a PASS / FAIL / WARN result with exact evidence quotes and timestamp anchors for reviewer verification.

  • Configurable rule templates per campaign
  • Evidence quotes with timestamps
  • Reviewer override workflow
  • Exportable scorecard reports
Cooling-off disclosed
Price stated correctly
Verbal confirmation

Call Disposition

Classify every call outcome using LLM reasoning. Detect Not Interested, Call Back, Match or Better dispositions — with confidence scores and supporting context.

  • Automated outcome classification
  • Confidence score per disposition
  • Reasoning trace from LLM
  • Bulk export for operations review
Match or Better71%
Call Back18%
Not Interested11%
Platform Metrics

Numbers that speak for themselves

Built for high-volume sales operations that demand audit-grade accuracy and compliance-ready outputs.

0+
Calls Processed
Across all modules
0%
Transcript Accuracy
AssemblyAI Universal-3
0
QA Rule Templates
Energy, Telco, Insurance
0 LLMs
AI Models Available
GPT-4.1, Llama 3.1, + more
12 avg
Fields per Diff
< 90s
Avg. Processing Time
AU Region
Data Residency
Technology Stack

Enterprise-grade infrastructure

Powered by best-in-class services for transcription, AI inference, background processing, and secure storage.

AssemblyAI
transcription · Universal-3 Pro
OpenRouter
LLM gateway · multi-model
GPT-4.1 Mini
field extraction · QA eval
Llama 3.1 8B
disposition · classification
BullMQ
job queue · Redis-backed
PostgreSQL
primary data store
Next.js 16
app router · React 19
RBAC + 2FA
operations · QA · admin
Async Worker Architecture
Transcription and LLM jobs run out-of-band — HTTP requests never block.
Audio Upload→Queue→Transcribe→LLM Extract→Diff + QA

Ready to eliminate
compliance risk?

Log in to the platform and begin verifying calls with AI-powered accuracy. Built exclusively for MindLabz Pty Ltd operations and QA teams.

SOC-2 Grade SecurityRBAC + 2FA ProtectedAU Region Data Residency